We can be reached by calling 818-500-8718 or 800-432-1856.
Orders typically ship in 1 to 2 days after placing them, unless it's placed on a Friday afternoon. Orders placed on Fridays will generally ship on the following Monday, unless there is a holiday.
We usually ask to allow for 5 - 7 business days for your order to be received. There are many instances where your order will be received before then.
Shipping cost for domestic orders is a flat rate of $7.00.
International orders cost $25.00 flat rate for order weighing 2lbs., anything above this, we will contact you with cost prior to shipping.
We use both UPS and USPS for shipping.
Yes, you will receive tracking information once your order has been processed.
Yes, we do ship internationally. Additional shipping cost may apply for orders weighing more than 2lbs.
International shipping can vary but weight under 2lbs is a flat rate of $25.00. If your order is above 2lbs, we will contact you with the cost.
If you own a clinic or store, are an LMT or another health care service provider, we do offer wholesale pricing. Feel free to either email us with your information so we can contact you and set up your account or call at 800-432-1856 to speak with us directly. We'll be more than happy to answer any questions you may have and get you started right away."
Your total satisfaction is our goal. We are committed to providing you with quality products and outstanding customer service. Should our merchandise or service ever fail to meet your expectations, please call our Customer Service department.
We accept unopened, resalable merchandise that is in its original condition provided it was purchased in the last 30 days.
Any claims for shortage or damage must be made within 10 days of receipt of goods. All returns require a Return Authorization Number from Customer Service, so please call us at 1-800-432-1856.